Free Shipping Offer
Bye Bye Blues is pleased to offer Free Shipping on all subscription orders. One-time purchases qualify for Free Shipping on orders of $89.95 or more. All prices are shown in US dollars (USD).
Shipping Coverage
We currently ship to the following countries:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
If you have questions about shipping to your location, please contact us at info@byebyeblues.shop
Processing & Delivery Times
Order Processing
- Orders are processed Monday through Friday (excluding holidays)
- Orders placed on weekends or holidays are processed the next business day
- Standard processing time: within 24 hours of purchase
- During high-volume periods, processing may extend up to 3 business days
- You will receive a notification once your order ships
Estimated Delivery Times
Delivery typically takes 7-12 business days from dispatch to all of our markets:
- USA: 7-12 business days
- Canada: 7-12 business days
- United Kingdom: 7-12 business days
- Australia: 7-12 business days
- New Zealand: 7-12 business days
Please Note: Actual delivery times may vary based on:
- Local courier services
- Flight availability
- Weather conditions
- Customs processing
- Other external factors
Order Tracking
- Tracking numbers are provided via email once your order has been dispatched
- Please allow 1-2 days for tracking information to become active
- For tracking assistance, contact info@byebyeblues.shop
Shipping Location & Fulfillment
To ensure efficient delivery times and reliable shipping, all orders are fulfilled from our fulfillment partner in the United States. This allows us to dispatch orders quickly to customers in every country we ship to.
Customs & Import Duties
- Orders delivered within the United States are not subject to customs fees or import duties
- Orders delivered to Canada, the UK, Australia and New Zealand may be subject to customs fees or import duties
- These charges are the responsibility of the customer
- Fees are determined by your local customs authorities
- We recommend checking with your local authorities about potential import charges before ordering
Address Accuracy
- Customers are responsible for providing correct shipping information
- Address changes cannot be made after order placement
- Bye Bye Blues is not liable for delays or losses due to incorrect addresses
- If we make an error, we will send a replacement at no additional cost
Lost or Stolen Packages
Lost Packages
- Packages are considered lost if they have not arrived within 20 business days of dispatch
- Contact info@byebyeblues.shop with your order number to report a lost package
- Claims must be filed within 30 days of estimated delivery date
Delivered but Missing Packages
If your tracking shows delivery but you haven't received your package:
- Check around your property and with neighbors
- Wait 1-2 business days for possible redelivery
- File a claim with your local post office
- Contact us at info@byebyeblues.shop with the claim details for further assistance
Customer Support
- Hours: 9 AM - 8 PM (Monday - Friday)
- Email: info@byebyeblues.shop
- Response time: within 1-2 business days
Policy Updates
We reserve the right to modify this shipping policy at any time. The current version will always be available on our website.
By placing an order with Bye Bye Blues, you acknowledge and agree to all terms outlined in this shipping policy.